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Field Services |
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In order to provide efficient services to our customers at
an affordable price at a location convenient to them, DPMC has
appointed well-trained Service Dealers Island wide, with a
network of Service/Repair dealers located in strategic
places Island wide. This dealer network provides our customers
a professional service practically at their doorsteps.
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The field Services Division consists of a
team of experienced Engineers, Foremen and Supervisors. Thorough
inspections are done by our team to ensure that all the dealers
are technically competent and also assistance is provided
to enhance the standard of their service stations. Our Staff
of the Field Services Division encourages all the dealers
to contact them constantly if they need any advice on various
technical disciplines, House Keeping and management of their
workshops.
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We also provide intensive training to
our dealers both on the job and in our training school at
Madapatha to make them competent in their jobs. Also further
training is given at our Workshop in Colombo. We have extended
this facility to students from various technical schools as
well as local mechanics involved in repairing Bajaj vehicles
with the intention of enhancing their capabilities to provide
a better service to all our customers. The training department
together with the Vehicle Sales Department also conducts user
awareness sessions to our customers at locations convenient
to them to educate them on various technical disciplines,
traffic regulations etc.
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Annually the company sponsors a minimum
of 4 Service Dealers selected after evaluation on various
aspects, for training and plant visit to Bajaj Auto Limited
India. Apart from the training obtained they are provided
with all the comforts in Star Class hotels to make their journeys
memorable.
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